We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to chat with someone real about a product? That’s exactly why we’re here. At Kicksouly, we don’t just sell sneakers—we build connections. Our founder, Alex, still replies to every fifth email personally (no kidding—he’s a bit obsessed with customer stories).

Get in Touch

Whether you’ve got a question about sizing, a wild idea for a custom design, or just want to share your latest sneaker selfie (we love those), here’s how to reach us:

• Address: 25 Morton Street, Quincy, MA—stop by if you’re in town! We’ve got coffee and a sneaker wall that’ll blow your mind.
• Email: [email protected] (We reply within 24 hours—usually faster. Alex checks his inbox at 2 AM more often than he’d admit.)
• Phone: +1 1375801268 (Monday–Friday, 9am–6pm EST). Pro tip: Call around 3 PM—that’s when our team lead, Jamie, is most likely to answer with hilarious sneaker trivia.

Your Voice Matters

Here’s the thing—we’re not one of those faceless megastores. Last year, a customer’s email about vegan sneaker options turned into our best-selling line. So really, what you say changes what we do. Crazy, right?

Prefer typing? Try our Live Chat (that little icon in the corner—yep, that one). It’s manned by real humans who’ve actually worn our products. Or fill out the Contact Form if you’re the organized type. Either way, we’re all ears.

P.S. If you’re reading this at 2 AM like Alex, hi! We should start a club.